Technical Implementation Analyst

Department

Professional Services

Location

Ontario

Job Type

Permanent



Job Description:

EEM Suite software consolidates your energy data and provides analytics, benchmarking, and other functionality to drive improved energy management across organizations.


What you’ll do:

·Provide support/perform software installations

·Install and configure EEM Suite software

·Design, develop, and deploy interfaces to third party systems

·Provide technical and business design support for EEM deployments

·Develop and conduct training on the installation, maintenance, and operations of EEM systems

·Maintain and troubleshoot EEM systems


Role Details:

EEM Technical Implementation Analysts are enterprise consultants that provide highly visible customer support through the performance of installations, as well as overseeing any necessary analysis, troubleshooting, support, and repair of complex systems. He/She/They verifies and approves the operational quality of the EEM system as well as instructs customers in the operation and maintenance of the system. The Technical Implementation Analyst also serves as company liaison with the customer who is typically an energy person, and needs to be conversant on utility, energy, and basic energy industry concepts including metering, utility bills, and energy saving projects.

 

The Technical Implementation Analyst will also assist in the integration of EEM software with other information systems such as the customer information system (CIS), building automation system, or meter collection system. This position requires basic knowledge of computer systems and computer software including software deployment, operating systems, databases, integration, and network communications.  These requirements include customer presentations, training and written and verbal communications with minimal guidance.


Job Requirements:

Required Skills & Abilities:

This position requires basic knowledge of computer systems and computer software including software deployment, operating systems, databases, integration, and network communications.  These requirements include customer presentations, training and written and verbal communications with minimal guidance.  The Technical Implementation Analyst also serves as company liaison with the customer who is typically an energy person, and needs to be conversant on utility, energy, and basic energy industry concepts including metering, utility bills, and energy saving projects.


Bonus points if you have any of the following:

  • Strong knowledge of Microsoft software (Word, Excel, Teams, Outlook etc).
  • Knowledge of Windows Operating Systems
  • Proficient with SQL Server management and writing queries
  • Basic understanding of utility metering and data collection hardware.
  • Experience with other energy / utility software or accounting software
  • Excellent oral and written communication skills with other departments, customers, vendors and subcontractors.
  • Strong organizational skills and attention to detail.
  • Sense of responsibility and ownership for work assigned.
  • Demonstrated ability to read and interpret specifications, contracts, proposals, estimates, and other regularly encountered items.
  • Self motivated and ability to work well independently.
  • Prior experience in accounting, utilities or energy related software systems


Education and/or Experience

  • Four year college degree or equivalent.
  • 1 to 4yrs experience in qualifications that meet description above
  • Energy consulting experience or education desired.
  • Microsoft Certifications, CEM, PE nice to have