Utilities

As a trusted SAP Gold Partner, Univerus ERP Services delivers market-leading ERP management systems to clients in both the private and public sector by utilizing SAP Business One and SAP Business ByDesign, and other SAP solutions. The mutual objective is to improve efficiency through the automation of administrative tasks across multiple departments.

Our expert team takes a consultancy approach with clients, taking the time to understand your organization before implementing SAP software where it is needed most. We also have experience with Microsoft and Oracle integration.

Univerus GridLink CIS is designed for modern utilities that want to take advantage of current industry trends and increase efficiency throughout their organization.

The system leverages investment in AMI and smart metering technology to address every aspect of a company’s meter-to-cash cycle across multiple commodities. It has been designed with a robust customer engagement suite, and complex rates that support postpaid as well as prepay billing.

Whether the goal is to replace an existing billing and CIS infrastructure, or to add prepay, improve cash flow, and reduce bad debt - Univerus has the solution.

Univerus software allows you to provide exceptional customer experiences. When engaging with users, you’ll be able to offer them convenient solutions such as a mobile app that gives them easy access to payments, billing, and other account information from their smartphones.

Our platform enables organizations to stay in touch with customers through instant messages and notifications. Send payment reminders, contract documents, and more from a user-friendly interface that can be accessed from anywhere.

Univerus MDMS is an enterprise application designed for the utilities that want to leverage their investment in smart metering technology. It provides a central repository for collecting, validating, editing, and estimating metering data.

The system supports multiple meter data sources for validation and normalization. Powerful algorithms are in place to support revenue protection activities and analysis can be conducted to review various operational processes.

Implementation is quick and easy too with integrations available for various AMI systems using standard protocols.

Univerus Field software efficiently mobilizes field workers and allows organizations to stay connected with them from anywhere. Users can capture scheduled works data and service requests, proactively responding to situations as they arise.

When online, real-time data is uploaded to the administration management console. This easy-to-use dashboard features GIS mapping and dispatcher tools that can assign crew to worksites in the most efficient manner and manage the job as it progresses.

Our data integration system ensures that there is two-way connectivity. This means that data can flow seamlessly between the Univerus Field app and various other software programs.

Efficiently deploy resources to the right place with advanced crew routing and job scheduling from Univerus.

With our powerful optimization tool, organizations can automatically schedule and route multiple field teams to multiple destinations in real time.

The platform features over 100 customizable scheduling and routing parameters and limitless re-optimization, making it ideal for both workforce planning and routing.

Univerus GridLink CIS goes beyond traditional CIS capabilities. It features customizable omni-channel communication tools such as voice, two-way SMS, Whatsapp, email, and web chat - all designed to meet the needs of smart utilities and their smart customers!

Univerus Prepay is a flexible solution that can be included as part of our GridLink CIS product, or as a stand-alone prepay app that fully integrates with your legacy billing and CIS.

Implementation is extremely straightforward, and the customer myAccount portal is available through a mobile responsive web app, or as a native mobile app. This provides your prepay customers with on-demand access to real-time account information from anywhere, at any time.

Design and execute energy management strategies from an intuitive online platform that can help improve energy efficiency while reducing energy and water costs, consumption, and emissions in the process.

Univerus Energy Management software combines your organization’s billing information and meter data in one platform. The system automates cost allocation, bill validation, baseline tracking, benchmarking, and more.

Centralized Cashiering allows you to set up a business-wide payment management system. Users have access to an intuitive interface, from which they can manage deposits and other financial transactions. 

The platform effortlessly integrates other Univerus modules to provide real-time control of all finance and accounting procedures. 

Univerus Assets is a powerful, fully integrated Asset Management solution that enables organizations to make qualified and intelligent decisions.

Advanced software allows you to track, plan, predict, and enhance every aspect of your asset management processes.

Planning for operational and maintenance costs, deterioration, and future growth becomes intuitive, giving communities the confidence that comes with decision-making transparency.