Univerus is collaborating with ONLINE Information Services Inc. to provide Univerus Energy & Water Clients with innovative risk assessment and accounts receivable tools for bad-debt prevention.

This newly forged partnership will allow Univerus to integrate a premier risk assessment and bad-debt elimination tool, the ONLINE Utility Exchange, with Univerus’ industry leading CIS/Utility Billing and consumer engagement software.

Through its relationship with ONLINE, Univerus Energy & Water will be able to offer its clients a fully integrated, real-time credit risk assessment and Red Flag compliance tool. The ONLINE Utility Exchange uses application data entered in the Univerus Energy & Water CIS/Utility Billing and myAccount Portal systems to verify the applicant’s identity, return an accurate deposit decision according to the utility’s policies, and highlight the applicant’s previous payment experiences with other utilities from ONLINE’s unique national Utility Exchange database as well as other national sources.

In addition, the integration will provide Univerus Energy & Water users with the ability to automatically submit their consumer payment experiences to the Utility Exchange as well as access ONLINE’s automated accounts receivable integration. This part of the integration allows real time account data flow between ONLINE and the client to report payments, update consumer information, and submit delinquent accounts to ONLINE. This streamlines the utility’s AR processes and improves recovery rates by tracking consumers who do not pay their bills from utility to utility through ONLINE’s national Utility Exchange database.


ONLINE Utility Exchange:

Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation’s leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries. Serving over 1,100 utilities throughout the nation, the ONLINE Utility Exchange is a utility-specific credit bureau with the single focus of providing the tools necessary to assess risk and eliminate bad debt.

For more information, visit: www.onlineutilityexchange.com



Univerus Energy & Water:

Univerus Energy & Water provides utility CIS services and energy management software that allows public sector organizations to efficiently monitor usage data and manage the billing process from start to finish – including prepaid billing, meter control, and payment processing.